Physiotherapy
Built for physio clinics that want to stop firefighting admin
Session packs, clinical notes, room booking, billing and GDPR compliance, all in one platform.
Sound Familiar?
The problems physio clinics deal with every day
Manual pack tracking
Counting remaining sessions in a spreadsheet or notebook. Losing track of which client has used what.
Paper clinical notes
Handwritten session notes that are hard to search, easy to lose, and a GDPR liability.
Room booking chaos
Double-booked treatment rooms, no clear view of which rooms are free, awkward shuffling between practitioners.
Invoicing by hand
Creating invoices manually, chasing late payments, no clear picture of outstanding balances.
No-shows without warning
Empty slots that could have been filled. No automatic reminders, no deposit protection.
Scattered client records
Medical history in one place, appointment notes in another, consent forms in a filing cabinet.
How Apptmint Helps
Everything your physio clinic needs
Session Packs
Sell packs of 6, 10 or any number of sessions. Balances are tracked automatically. Clients and staff can see remaining sessions at a glance. Low-balance alerts are sent before the pack runs out.
- Custom pack sizes and pricing
- Automatic balance tracking
- Low-balance alerts to client and clinic
- Online top-up and renewal
Clinical Notes
Structured digital session notes attached to each appointment. Record assessments, treatment plans, exercise prescriptions and outcomes. Access-controlled so only authorised practitioners can view clinical records.
- Structured note templates
- Per-appointment clinical records
- Access controls per practitioner
- Searchable patient history
- GDPR-compliant storage and retention
Room and Resource Allocation
See which treatment rooms are available at a glance. Assign rooms per appointment, avoid double-bookings and track equipment allocation. Useful for clinics with multiple practitioners sharing space.
- Visual room availability
- Per-appointment room assignment
- Equipment and bed tracking
- Utilisation reporting
Patient History
Every client has a single profile showing their full appointment history, clinical notes, consent forms, invoices and communication log. No more searching across systems.
- Full appointment timeline
- Linked clinical notes
- Document storage (consent, referrals)
- Communication history
GDPR Compliance
ICO registered. Data encrypted at rest and in transit. Hosted in the UK/EU. Consent management built in. Data retention policies configurable per record type. Right-to-deletion workflows included.
- ICO registered
- UK/EU data residency
- Configurable retention policies
- Right-to-deletion workflows
- Digital consent forms
Billing and Payments
MTD-compliant invoicing with Stripe payments. Collect deposits at booking. Accept card, Apple Pay and Google Pay. Per-staff cash drawer management and close-of-day reports.
- MTD-compliant invoices
- Stripe payments integration
- Deposit collection at booking
- Cash drawer management
FAQ
Common questions from physio clinics
Can I migrate my existing patient records?
Yes. We offer free data migration from spreadsheets, other booking systems, or exported records. We'll help you map and import your data during onboarding.
How do session packs work with insurance patients?
You can create insurance-specific packs or use single-session billing for insured patients. Invoices can be generated per session or per pack with the detail your insurers require.
Can different practitioners have different access levels?
Yes. Role-based access controls mean you can restrict clinical notes to specific practitioners, limit financial data visibility, and control who can modify appointments.
Is it suitable for a multi-practitioner clinic?
Absolutely. The Growth plan supports up to 5 practitioners and the Pro plan is unlimited. Each practitioner gets their own calendar, notes and client view.
How does it handle GDPR for clinical data?
Clinical data is encrypted, access-controlled, and stored in the UK/EU. You can configure retention periods, process deletion requests, and maintain audit trails. We're ICO registered.
Can patients book online?
Yes. You get a branded booking page and an embeddable widget for your website. Patients can see availability and book 24/7. You control which services and time slots are available online.
Ready to streamline your physio clinic?
Start your 30-day free trial or book a demo tailored to physiotherapy.